Privacy Policy

1. About This Policy

GLIA Diagnostics Pty Ltd (ABN available on request) (“GLIA”, “we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website at gliadiagnostics.com.au (the “Site”), you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of personal information:

• Contact information — name, email address, phone number, and organisation, when you submit an enquiry via our contact form or email us directly.
• Usage data — IP address, browser type, pages visited, and time spent on the Site, collected automatically via server logs and analytics tools.
• Communications — content of messages you send us, including enquiries, feedback, or partnership expressions of interest.

We do not collect sensitive health information through this website. Our Site is informational only and does not provide medical advice or diagnostic services.

3. How We Use Your Information

We use personal information to:

• Respond to your enquiries and communications.
• Provide information about GLIA's research, technology and commercial activities.
• Improve our website and user experience.
• Comply with legal obligations.

We will not use your personal information for purposes other than those described above without your consent, unless required or authorised by law.

4. Disclosure of Personal Information

We do not sell, trade, or rent your personal information to third parties. We may disclose personal information to:

• Service providers who assist us in operating our website and conducting our business (e.g. hosting, analytics, email services), subject to confidentiality obligations.
• Regulatory authorities or law enforcement agencies where required by law.
• Professional advisers (legal, financial, or technical) bound by confidentiality.

Some of our service providers may be located outside Australia. We take reasonable steps to ensure overseas recipients handle personal information consistently with the APPs.

5. Cookies and Analytics

Our Site may use cookies and similar tracking technologies to analyse traffic and improve user experience. You can control cookie settings through your browser. Disabling cookies may affect some Site functionality.

We may use third-party analytics services (such as Google Analytics). These services collect anonymised usage data subject to their own privacy policies.

6. Data Security

We implement reasonable technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Access and Correction

You have the right to request access to personal information we hold about you, and to request correction of inaccurate or incomplete information. To make a request, please contact us using the details below. We will respond within a reasonable timeframe and in accordance with the APPs.

8. Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When no longer needed, personal information is securely deleted or de-identified.

9. Links to Third-Party Sites

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the Site after changes constitutes acceptance of the revised policy.

11. Contact Us

For privacy enquiries, complaints, or access/correction requests, please contact:

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.